Terms of Service

These Terms of Service ("Terms") govern your access to and use of Leadova (the "Service"), a software-as-a-service product operated by ValueColony Ltd ("ValueColony", "we", "us", or "our"). By creating an account or using the Service you agree to be bound by these Terms.

1. The Service

Leadova connects to your inbox, identifies inbound sales leads, and helps you respond, score, and follow up using AI. Specific features depend on the plan you subscribe to.

2. Account & eligibility

You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of the information you provide and for all activity that occurs under your account. Keep your credentials secure.

3. Subscriptions, billing & taxes

• Subscriptions renew automatically each billing period until cancelled.
• Payments are processed by Stripe Payments Europe, Limited. Statements may show LINK.COM* alongside the merchant name.
• Prices are shown exclusive of VAT/sales tax where applicable; tax is added at checkout based on your billing location.
• You can cancel at any time from your account settings. See our Refund Policy for details on refunds.

4. Acceptable use

You agree not to:

• use the Service to send spam, phishing, or unlawful communications;
• reverse engineer, scrape, or attempt to bypass security controls;
• upload content you do not have the right to process; or
• use the Service to violate any applicable law or third-party right.

5. Your data & content

You retain all rights to the data you connect to Leadova (your "Customer Data"). You grant ValueColony a limited licence to process Customer Data solely to operate and improve the Service. We process personal data in accordance with our Privacy Policy.

6. Third-party services

The Service integrates with third parties such as Google (Gmail), Microsoft (Outlook), Stripe, and AI model providers. Your use of those services is governed by their own terms, and we are not responsible for them.

7. Intellectual property

The Service, including all software, branding, and content (excluding Customer Data), is owned by ValueColony Ltd and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service for the duration of your subscription.

8. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, ValueColony disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of liability

To the maximum extent permitted by law, ValueColony's total aggregate liability for any claim arising out of or relating to the Service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost leads.

10. Termination

Either party may terminate your subscription at any time. We may suspend or terminate your account if you breach these Terms or use the Service in a way that creates legal or security risk.

11. Changes

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before they take effect.

12. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute, except where mandatory consumer- protection law in your country of residence applies.

13. Contact

ValueColony Ltd · legal@leadova.app