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Data deletion instructions

Last updated 12 September 2026 ยท Leadova is operated by ValueColony

The quickest way

Message us on WhatsApp from the number you use with Leadova and reply DELETE MY DATA. We'll confirm, then delete your information and stop all messages.

By email

Email privacy@leadova.app from the address on your account, or include the WhatsApp number you use with Leadova so we can identify you. Tell us whether you want everything deleted or only specific job records.

What gets deleted

  • Your account, business details and WhatsApp number
  • Your messages, voice notes and photos
  • Your customers' details held on your behalf
  • Quotes, invoices and job records โ€” unless we're legally required to keep them

Tax rules require us to keep finalised quotes, invoices and job records for 6 years. Where that applies we lock the records away so they're no longer used, and delete them once the period ends.

How long it takes

We action deletion requests within 30 days and confirm once it's done. Most are completed within a few working days.

Data protection contact

Data protection enquiries, including access requests and complaints:

  • Email: privacy@leadova.app
  • Post: Data Protection, ValueColony, United Kingdom
  • Controller: ValueColony (trading as Leadova)

If you're unhappy with how we've handled your request you can complain to the Information Commissioner's Office (ico.org.uk).

See also our privacy notice and terms of service.