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Privacy notice

Last updated 9 September 2026 · Leadova is operated by ValueColony

The short version

You send us job details on WhatsApp. We use them to prepare your quotes, invoices and records, and for nothing else. We don't sell anything to your customers, and we don't share your information with anyone outside the people and services needed to produce your paperwork.

What we hold about you

  • Your name, business name and WhatsApp number
  • The messages, voice notes and photos you send us
  • The quotes, invoices and records we create for you
  • Your billing status (payments are handled by Stripe; we never see your card)

What we hold about your customers

Only what you send us so a document can be produced: name, address, and where you give it, phone number and email. You decide what to share. When you send us a customer's details you're confirming you're entitled to — you remain responsible for that information and we act on your instructions in handling it.

Why we're allowed to hold it

To deliver the service you asked us for, and to meet our own legal and accounting obligations. Where we send you optional messages, we do it because you asked us to and you can stop them at any time by replying STOP.

Trying Leadova without an account

Your first message creates a lightweight record so we can reply and produce your first documents — there's no form and no password. We hold only your WhatsApp number, your name as it appears on WhatsApp, and what you send us. If you never come back, we delete that record after 6 months.

How long we keep it

  • Quotes, invoices and job records: 6 years, as tax rules require
  • WhatsApp messages, voice notes and photos: 24 months
  • Unused trial records: 6 months

Who else sees it

Only the services that make Leadova work: Meta (WhatsApp messaging), our hosting and database provider, Stripe (payments), and our AI provider for turning your voice notes into text. They act on our instructions and cannot use your information for their own purposes.

Your rights

You can ask for a copy of what we hold, have it corrected, or have it deleted. The fastest way is to reply DELETE MY DATA on WhatsApp — we'll action it within 30 days and confirm. Step-by-step instructions are on our data deletion page. You can also email privacy@leadova.app. If you're unhappy with how we've handled it, you can complain to the Information Commissioner's Office (ico.org.uk).

Data protection contact

ValueColony (trading as Leadova) is the controller for your information. Data protection enquiries: privacy@leadova.app, or by post to Data Protection, ValueColony, United Kingdom.